Help when you need it
HubSpot support for existing users who need a hand: a question answered, a workflow fixed, a report built, or a second opinion before a change.
What we hear
Sound familiar?
Things people tell us on a first call. If one of them is yours, you are in the right place.
There’s a list of small jobs that never get done.
Something broke and we’re not sure why.
Our HubSpot admin has left.
We want someone to check a change before it goes live.
What changes
What you get
Answers from people who know
HubSpot specialists who also understand the systems around it.
Fixes, not just advice
We make the change and explain what we did.
A clear route
Raise a request by email and the team picks it up.
What is included
The work
- How-to questions and troubleshooting
- Workflow, property and report changes
- Access and permission fixes
- Connector support for OW Sync clients
- Small improvements between larger projects
- Advice on new HubSpot features
Where it sits in the Blueprint
Phase 4 · When you are ready
Level Up
We review progress, re-grade your Level and agree the next step. Each new Level loops back to Confirm.
The onboarding process was pretty smooth and the ongoing support has been great. They really try hard to find creative solutions to any questions we have.
Questions
Fair questions
How do I raise a request?
Email support@cogentconnective.com. The team picks it up from there.
What if the request turns into a bigger change?
We will tell you, and scope it properly with you before doing the work.
Let’s find out where you are
A discovery call is a straight conversation about your people, processes and systems. You leave with a clearer picture, whether or not we work together.