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Terms that are important at Cogent Connective.
Terms & Conditions for Cogent Connective
Last updated: 06/02/2025
These Terms and Conditions ("Terms") govern your use of the website located at [www.cogentconnective.com] ("Website") and the services provided by Cogent Connective ("we", "us", "our"). By accessing or using the Website or any services provided by us, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, you must not use our Website or Services.
These Terms constitute a legally binding agreement between you ("you", "your", or "Client") and Cogent Connective.
1. Definitions
- Services: The business integration services, consulting, software solutions, data integration, and related services offered by Cogent Connective, including but not limited to HubSpot and OrderWise integration, reporting, custom dashboards, and system support.
- Website: The official website of Cogent Connective, located at [www.cogentconnective.com].
- Client: Any individual or entity who accesses, subscribes to, or uses the Website or Services.
- Agreement: The contract formed between you and Cogent Connective, which includes these Terms, any specific service agreements, contracts, or quotations.
2. Acceptance of Terms
By accessing or using the Website or Services, you agree to these Terms and any additional guidelines or policies referenced in these Terms. If you do not agree to these Terms, you must immediately stop using the Website or Services.
Cogent Connective reserves the right to change, modify, or update these Terms at any time. Any changes will be posted on this page, and the revised Terms will take effect immediately upon posting. Your continued use of the Website or Services after any changes constitutes your acceptance of the revised Terms.
3. Use of Website and Services
3.1 Website Access
You are granted a limited, non-exclusive, non-transferable license to access and use the Website for personal or business purposes in accordance with these Terms. You may not use the Website for unlawful purposes or in any manner that could damage or disrupt the Website’s functionality.
3.2 Services
We provide various services, including:
- Data Integration: Connecting platforms such as HubSpot and OrderWise to streamline data flow between systems.
- Consulting: Offering advice on business processes, software usage, and system optimisation.
- Software Solutions: Customising software to meet the specific needs of your business, including reports and dashboards.
- Training and Support: Providing training and ongoing support to ensure successful use of integrated systems.
3.3 User Responsibilities
You agree to:
- Provide accurate, current, and complete information when using the Website or Services.
- Maintain the confidentiality of your account information (if applicable).
- Ensure that any software or hardware you use to access our Website or Services is compatible.
- Comply with all applicable laws when using the Website or Services.
- Not use the Website or Services for any illegal activities or to infringe on the rights of others.
4. Account Registration
Certain Services on the Website may require registration. By registering, you agree to provide accurate, current, and complete information and to update this information as needed. You are responsible for maintaining the confidentiality of your login details and for all activities that occur under your account.
You agree to notify us immediately if you suspect any unauthorised use of your account.
5. Pricing and Payment
- Fees: Services may require payment, and the pricing for each Service will be outlined in the relevant agreement, quotation, or invoice.
- Invoicing: Payments for Services will be billed as agreed in your service agreement or invoice. Any additional services beyond the scope of the agreement will incur separate charges.
- Late Payments: Failure to pay on time may result in suspension of Services or termination of the agreement. Late payments may also be subject to interest charges as specified in the agreement.
6. Intellectual Property
- Ownership: All intellectual property rights in the content, software, and materials provided by Cogent Connective remain with us or our licensors.
- License: We grant you a non-exclusive, non-transferable license to use the content and software provided under this Agreement solely for internal business purposes.
- Restrictions: You may not modify, copy, reproduce, distribute, or create derivative works from our intellectual property, except as expressly permitted by this Agreement.
7. Confidentiality
You agree to keep any confidential or proprietary information shared with you during your use of our Services confidential. This includes business strategies, software, reports, and any other information designated as confidential. This obligation continues even after termination of the Agreement.
8. Privacy and Data Protection
We are committed to protecting your personal data in accordance with applicable data protection laws, including the GDPR. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal data.
9. Third-Party Links and Content
The Website may contain links to third-party websites or content. These links are provided for convenience and do not signify endorsement. We are not responsible for the content, accuracy, or privacy practices of third-party websites, and you access them at your own risk.
10. Disclaimers
The Website and Services are provided "as is" and "as available" without warranties of any kind. We do not guarantee that the Website or Services will be error-free, uninterrupted, or secure.
Cogent Connective disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.
11. Limitation of Liability
To the fullest extent permitted by law, Cogent Connective will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or Services. This includes, but is not limited to, any loss of data, loss of profits, or business interruption.
Nothing in these Terms limits or excludes our liability for death, personal injury, or fraud.
12. Indemnity
You agree to indemnify, defend, and hold harmless Cogent Connective, its employees, directors, agents, and affiliates from any claims, damages, liabilities, losses, costs, or expenses (including legal fees) arising from your use of the Website or Services or any breach of these Terms.
13. Termination
We may suspend or terminate your access to the Website and Services at any time if we believe you have breached these Terms or for any other reason. You may also terminate your use of the Services by ceasing to use the Website.
Upon termination, any outstanding fees remain due and payable, and any provisions that, by their nature, should survive termination will continue in effect.
14. Force Majeure
Cogent Connective is not liable for any failure or delay in performance due to events beyond our reasonable control, including but not limited to natural disasters, strikes, or technological failures.
15. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of Scotland. Any disputes arising from or in connection with these Terms will be subject to the exclusive jurisdiction of the courts of Scotland.
16. Severability
If any provision of these Terms is deemed invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect.
17. Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices or agreements published on the Website, constitute the entire agreement between you and Cogent Connective. Any previous agreements or understandings are superseded by this agreement.
18. Changes to Terms and Conditions
Cogent Connective reserves the right to modify or update these Terms at any time. Any changes will be posted on this page, and the updated date will be noted at the top of the page. Your continued use of the Website or Services after any changes constitutes your acceptance of the revised Terms.
19. Contact Information
If you have any questions or concerns about these Terms and Conditions or the Services we provide, please contact us at:
Cogent Connective Ltd
Unit 9,
Main Street,
Glencarse,
PH2 7LX
Email: support@cogentconnective.com
Phone: 01738 210218
By using this Website or our Services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.