Technology partner
Every call on the record
Cloud phone system that logs calls straight into HubSpot.
About Aircall
What it does
Aircall is a cloud phone system for sales and support teams. Calls are made and taken from a computer or phone, and logged to the right HubSpot record automatically, with recordings and notes.
Managers get visibility of call activity without asking reps to log anything by hand.
Where it fits with Cogent: For teams that live on the phone and want every call on the record.
At a glance
Key points
- Click to call from HubSpot
- Calls, recordings and notes logged automatically
- Shared numbers, call routing and queues
- Call activity in HubSpot reporting
Ideal for
Telesales, account management and support teams.
Use cases
Where Aircall helps
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01
Telesales and outbound calling
Reps click to call from HubSpot, and every call, outcome and recording lands on the record without typing notes up afterwards.
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02
Inbound sales and support lines
Calls are routed to the right team, and whoever answers can see who is calling and their history in HubSpot.
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03
Coaching from real calls
Managers listen back to recordings and see call volumes in HubSpot reports, so coaching is based on real conversations.
Thinking about Aircall
We will tell you honestly whether it fits, how it connects to what you already run, and what it would cost all in.